Nicole Levy

Denver, Colorado, United States

Sr Principal, Service Offering Manager, Enterprise Customer Solutions

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Throughout my career at Accenture and now Autodesk, I've focused on helping global organizations design and scale new products, services, and operating models that accelerate growth, improve customer experiences, and deliver measurable business outcomes. My expertise lies in connecting business strategy with execution—bringing together customer insights, emerging technologies like AI, and cross-functional teams to drive innovation, organizational change, and customer success at scale.

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Nicole Levy is a strategic leader with 15+ years of experience spanning management consulting, digital transformation, customer success, product innovation, and go-to-market strategy. Currently focused on evolving Customer Success and Success Services offerings at Autodesk, she brings extensive experience from Accenture, where she partnered with Fortune 500 executives to design and scale digital products, services, and operating models that drive growth and measurable business outcomes. Her industry experience spans technology, retail and consumer goods, media and entertainment, healthcare, financial services, and manufacturing. Her expertise includes customer success strategy, service design, digital product management, AI-driven innovation, organizational transformation, agile methodologies, experimentation, and change management. She has hands-on experience with platforms and tools including Salesforce, Gainsight, Workday, Adobe Analytics, Adobe Target, Tableau, Jira, and Smartsheet, complemented by SAFe Agile training and an AI Product Manager Nanodegree.

Nicole is known for her collaborative, curious, and action-oriented approach to solving complex business challenges. She enjoys bringing together diverse perspectives, challenging conventional thinking, and translating ambitious ideas into practical strategies and solutions. Colleagues value her ability to connect the dots across business functions, facilitate alignment among stakeholders, and create an environment where teams feel empowered to innovate, experiment, and deliver results. She is particularly passionate about leveraging emerging technologies, customer insights, and human-centered design to reimagine how organizations deliver value to their customers.

Request a Meeting
Available for:
Video Call
In Person

Language Proficiencies:

English

Interests:

climate change, food insecurity, sustainability, energy efficiency, travel