Barcelona, Catalunya, Spain
Customer Success Manager, Customer Success Manager
Customer Success Manager in Barcelona. Background in Project Management, Change Management, Business Development, Innovation and Digital transformation. Eager to help to make a better world by understanding people's pain points and finding the appropriate solutions.
I'm originally Mexican, living in Europe for the past 10 years (France, Luxembourg, Spain) currently in Barcelona. I have an International Business Bachelor's Degree and a Master in Project Management. I speak fluent English, Spanish and French.
In my professional experience I have worked in several industries such as the Logistics and Supply Chain Management, Healthcare and recently at IT / Software at Autodesk.
My main skills are related to Project Management, Change Management, Business Development, Innovation and Digital transformation. I'm a LUMA practitioner (Design thinking method), PROCSI practitioner (Change management method) and soon PMP certified.
My personal goal is to help to make a better world. I love to understand people's pain points and to provide solutions to make their life easier. I believe that's everybody's responsibility to contribute to save our world from the damage that it has received from the past years till today. It's a team effort, we cannot solve everything by ourselves, that's why I believe we can all help using our differents skills to cover the work that needs to be done to see a positive change in the world.
Looking forward to start collaborating with different organisations!
English, French, Spanish