Andrea Zammarchi

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I am specialized in aligning your business processes with your strategic goals. By designing customized workflows, I enhance efficiency and ensure that every operation supports your overall vision. My approach not only streamlines daily tasks but also drives sustainable growth, making your business more agile and competitive in today's fast-paced market.

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I am an ex-PwC consultant who currently provides business process mapping services. I have experience mostly in tech companies doing business process mapping in Sales, Customer Success and O2C processes.

I've completed numerous of Process Mapping projects in my career for many different purposes:

1. New company-acquired process & systems integration
2. Process Improvement with and without tech development needed
3. Implement a new purchase-model switching from invoicing partners to invoicing final customers

Additionally, I adopt a standard framework that includes the most effective process mapping notations (BPMN & Event-driven Process Chains) and other powerful process analysis tools (SIPOCs, Circle Diagrams).