Bei Jing, Beijing Shi, China
Sr Technical Support Specialist, WWFO - CSO - Global Product Support - APAC
Expert in AutoCAD and Inventor. Strong troubleshooting skills. Extensive experience in the manufacturing industry.
I have been working at Autodesk since 2003, focusing on troubleshooting and coaching users about AutoCAD family products, Inventor and Vault products. I understand our customers' real requirements -- from the issue or trouble s/he shares with me and then providing s/he useful suggestion(s) and resolution(s).
During my spare time, I like reading, swimming, hiking and traveling. I can swim 2 km in breast stroke without rest and I am improving my skill in freestyle.