Singapore, Central Singapore, Singapore
Customer Success Manager, WWFO/CSO
Hello, Bonjour, 你好,
As a Customer Success Manager for the APAC region, I support global companies in their digital transformation through strategic goals definition and product enablement.
I have an engineering diploma and I started as a project manager for a fire protection company. Then I moved to Singapore to become the first CSM to implement digital tools in construction sites.
I am a creative thinker with a passion to help people in the construction industry.
I started my career as a project manager for Engie coordinating fire protection installation on multiple construction sites from office towers, malls, supermarkets, or warehouses. I learned a lot about subcontractor management, suppliers supervision, schedule, and cost optimization.
In 2016, I moved to Singapore as the first CSM for Finalcad, a collaborative platform for construction sites stakeholders. Being hands-on towards technical support, customer training, and feature definition, taught me how to optimize and prioritize efficiently my day.
I enjoy working with people and building trusting relationships. Always curious to learn and to be challenged, let me know how I can help you with your project!
My hobbies in a nutshell: bake nice cakes, improve my Chinese proficiency, bike with my family, and discover the world.
English, French, Chinese (limited)
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