Ben Pollard
Buderim, Queensland, Australia
Customer Success Manager, AOS
Video Call
In Person
10 years within Civil Engineering industry, various roles starting as Engineering Surveyor, to VDC Manager, to Transformation Project Manager before moving to Autodesk. CSM for Autodesk Tandem in EMEA before moving to Australia in 2024 to undertake the same role across APAC. Now CSM for all Autodesk Operations solutions in APAC.
MORE
An experienced Customer Success Manager and software implementation professional adept at embedding with enterprise customers to take technology products from first prototype to stable production use across APAC markets.
Since being at Autodesk I have owned strategic customer relationships across Europe, Asia and ANZ — translating ambiguous stakeholder needs into clear product requirements, coordinating delivery across product and engineering teams, and growing accounts through measurable outcomes rather than hard-sell tactics.
Thorough and articulate, known for building trusted relationships with a thoughtful approach that keeps customers informed and confident — from compliance and executive stakeholders through to technical subject matter experts and end users.
Video Call
In Person
Language Proficiencies:
English - native French - conversational Japanese - beginner Korean - beginner