Los Angeles, California, United States
Sr. Customer Success Manager, Revenue / Business Strategy
As the main driver for product implementation and adoption, my role involves expanding my network within the client company to identify and build repeatable adoption strategies. To achieve this, I collect product data and customer feedback and analyze the patterns of successful customers. These strategies help me drive our customers' success and agree on goals and progress in Executive Business Reviews.
Furthermore, I act as the customer's voice during product roadmap discussions and communicate the strategic Autodesk vision for our construction business. I continually seek areas to expand solution adoption and recommend best practices to improve post-purchase processes and achieve positive business outcomes.
Enisha Morgan is a seasoned Customer Success Manager and Strategy Leader with over nine years of experience in partner management, digital transformation, and value delivery. Enisha excels in strategic planning, adoption, cross-functional collaboration, and data analysis.
In her current role at Autodesk, Inc., Enisha partners with marketing teams to deliver significant value to clients, achieving $15.5MM in FY24. Previously, as Team Captain at Procore Business Development, she generated $22MM in new business revenue for FY21.
Enisha's skill set includes strategic planning, digital transformation, relationship building, data analytics, implementation, and software adoption. Her passion for learning is reflected in her diverse interests, such as film scoring, horseback riding, golf, tennis, and travel.
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