Anamika Ghosh
Bangalore, Karnataka, India
Customer Success Specialist, CSO
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Hi! I am Anamika Ghosh, a customer success specialist, at Autodesk. My specialities include the best customer management and business consultancy skills, passion for engaging with customers and expanding their use cases. Also, I have impeccable relationship skills and can create win/win environments for all the clients I work with.
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Every person has stories to tell—stories that will not only engage, inform, surprise, delight, and impact the reader or listener, but that will also deliver on measurable business goals. And I am the channel between a person and their business stories. How? By creating an integration of technology, marketing, sales, professional services, training and support into a related product.
My responsibilities include my own overall relationship with assigned clients, which include: increasing adoption, ensuring retention, and satisfaction. I establish a trusted, strategic-advisor relationship with each assigned client and drive continued value of products and services. I also work to identify and/or develop upsell opportunities, advocate customer needs/issues cross-departmentally and program manage account escalations.
