Dhruvesh Shah

Pune, Maharashtra, India

Technical Account Specialist - Civil and Construction, COO-Customer Success-Global Product Support

Available for:

Video Call

I am part of the Global Product Support team - APAC. Here are my roles and responsibilities:

1) Establish and maintain working relationships with customers as a Technical Trusted Advisor.
2) Demonstrate thought leadership and product expertise to help customers achieve their business goals.
3) Maximize the Success and Return on Investment for Strategic Customers.

Skills: Customer Support · Customer Experience · Customer Relationship Management (CRM) · Customer Satisfaction · Customer Success

I possess a strong academic background and a robust professional experience of the industry. Having held numerous positions of responsibility at both the national and the local levels in the past, my key competencies include strategy and business development as well as project planning, management and expansion.

I can work comfortably both as a team-player or on a leadership role as evident in my resume and I always look forward to the platforms where I could effectively and efficiently utilize my acquired knowledge, skill sets and experiences, thereby making me grow both personally and professionally.

As a BIM enthusiast, I have managed and worked on challenging projects involving Building Information and Modeling services. I always intend to explore Building Information Modeling (BIM) market for my knowledge area as I found this field very interesting to work in.