Bastien Mazeran
San Francisco, California, United States
Designated Support Specialist, Premium Support Services
Video Call
In Person
I am a customer success professional, with years of experience serving resellers and Enterprise customers working with manufacturing-based software solutions ranging from MCAD, Virtual Reality, PDM, PLM and Cloud APIs.
I am passionate about delivering exceptional customer service. My commitment has been recognized with the SolidWorks TS Outstanding Service Award, Autodesk Driving Adoption Award and Autodesk CEO award.
I have worked and lived in many countries: France, Germany, U.K. and the U.S.A. Those experiences have allowed me to work with a variety of customers in French, English and German.
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PTC Experience
Quality Assurance
Visualization, Virtual Reality, Windchill PLM & Creo
CapGemini Experience
Consulting, Functional Specification, Integration
Custom Windchill Implementation for Airbus
SolidWorks Experience
Support, Partner Enablement
SolidWorks, SolidWorks Enterprise PDM
Okta Experience
Support
Single-Sign-On
Autodesk Experience
Support, Adoption
Developed articles, webinars, proof of concept apps to educate our largest Enterprise customers how to adopt and use Autodesk technologies.
Autodesk Vault, Autodesk Fusion Lifecycle, Autodesk Forge Platform
Coding Experience
JavaScript: Express, Koa, Vue, Node
MongoDB
AWS, Azure, Heroku
