Lisa Seaman

I love discovering customer pain points and finding ways to make websites work better so that both customers and organizations can be more successful.

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I thrive on improving the customer experience. I'm known for initiative, follow-through, can-do attitude, attention to detail, and good-humored team spirit. I'm a courageous, passionate customer advocate, and I'm continually learning and growing.

I have experience using LUMA design thinking skills and methods to observe human experience, analyze challenges and opportunities, and envision future possibilities. We can use these methods together to help your team get to where it wants to go.

As a researcher, I use methods like usability studies, surveys, interviewing, and more to understand, evaluate, and improve experiences. I can use these methods to help evaluate your website and finds ways to make it work better.

Documenting the LUMA activity

I like hiking and glacially polished granite

Giving a talk at Digital Summit Denver

Hey, that's me, I'm a User Researcher!