Jean-Philippe Roch
Montreal, Quebec, Canada
Customer Insights Researcher, Autodesk: Customer Insights and Experience
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My expertise lies in translating data into actionnable insights to key stakeholders. From leveraging Excel to Machine Learning models, I would operate great in a team as the bridge between business stakeholders and technical stakeholders to move forward a team to accomplish ambitious goals.
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As an Optimization Intern at Autodesk, I have spearheaded the implementation of machine learning in the processes of the Marketing Services Department. As such, I have a talent in leveraging complex tools like Adobe Analytics and Machine Learning platforms to recommend actionnable insights to organization. This has led to increased engagement by 25% in customer success emails.I was therefore hired as a Customer Insights Researcher to work with unstructured text data, where I will be making recommendations from complex data.
My expertise lies in the use of analytics to make business recommendations. If you wish to gain insights from data in warehouses, Excel, marketing or operations data, contact me! I also have significant experise in systems analysis and implementation.
