David Milam

I provide evidence-based insights to product and service design, engineering, and marketing teams to help understand our customer’s needs and pain points. I also have experience in hardware and software customer research.

MORE

I have experience in a variety of research methods in all phases of product development, including:

- Contextual Inquiry
- Interview / Expert Review
- Heuristic Analysis
- Survey Research
- Usability
- A/B Testing
- NetPromoter
- Playtesting
- Competitive Benchmarking

Experience in a variety of research, prototyping, and analysis tools, including:

- SurveyGizmo
- DatStat
- UserZoom
- InVision
- SPSS
- Tableau
- Excel
- SQL